Microsoft Dynamics CRM can address many areas of immediate focus for leasing companies, including branch sales operations, customer segmentation, cross-selling and up-selling opportunities, marketing automation, campaign management, customer service, complaint management, collaboration, and business analytics.

• Leasing of personal and utility vehicles. Focus on private and corporate accounts with full set of functionality for   leasing process support – leads, dealer management, marketing, sales   management and customer care to ensure that customers get best   services possible.
• Leasing of transport equipment. Supports business processes of selling transport equipment to corporate   accounts.
• Machinery and technological equipment. Management of processes of selling complex technology   equipment   leasing to corporate accounts
• Operative Leasing.  Supports full suite of processes in operative leasing, such as vehicle   management, customer care, support cases and partner channel   management

• Data gathering through multiple resources
• Capturing, processing, and sharing customer data and business information across multiple channels and multiple business units
• Enabling fast, flexible access and management for customer information
• Accessing a unified view of a given customer and effective collaboration
• Fully managing risks, making strategic business decisions in a short time, determining the best way to serve the customer and ensuring compliance with new regulations.
• Maintaining Competitiveness
• Transferring relevant knowledge gathered through one channel and re-use of that knowledge
• Effectively using customer information, regardless the channel that the customer chooses
• Making strategic business decisions in a short time, determining the best way to serve the customer and ensuring compliance with new regulations
• Improving business growth
• Data duplicity
• Disunited working tools
• Not up-to-date customer information
• Reports according to company requirements

• Familiar interface – Microsoft Outlook drives user adoption and increased productivity
• User interface that maps to the Microsoft® Office system – same as Excel, Word
• Proven integration with Microsoft applications
• Automation of processes by Workflow. Repetitive actions are done automaticaly
• Full spectrum of sales intelligence capabilities.