Rapid customisations, dynamic services and prebuilt functionality

Organisations also need to manage other relationships that are integral to success – employees, partners, suppliers, distributors, vendors and many other critical stakeholders. Microsoft Dynamics CRM can easily be customised for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.

• Point-and-click customisation of data management, workflow, user experience, access and security, analytics and reporting
• Ability to deploy customisations either in your data centre or in the cloud
• Application integration based on well-supported industry standards
• Extension of familiar and scalable technologies such as the Microsoft Office System, Microsoft SQL Server, Microsoft Visual Studio, the Microsoft .NET Framework and Windows Server